Return and Refund Policy
About Return Policy
Yotoon.net requires customers to obtain an RMA (Return Material Authorization) number before returning any product.
Because the price of chips fluctuates greatly, we only give refunds or partial refunds to buyers in the following cases.
Yotoon.net Reason1. If we send the wrong product model, we will refund the full amount after receiving the return and pay the return shipping cost. Or reissue the correct product by free express. 2. If we ship the product in less quantity, we will re-issue the remaining product or refund the unshipped amount. |
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Courier Company Reason3. If the package is lost or damaged in transit, we will file a claim with the courier company and fully compensate the buyer. |
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Buyer's Reason4. If the buyer buys the wrong product model, it can be returned or exchanged within 20 days after the invoice date, and the buyer will be responsible for the freight. And must be in original packaging and in resaleable condition. At the time of quotation or purchase, a product may state that it is non-cancellable/non-returnable (NCNR). These products are non-returnable and non-refundable.. |
About Refund Policy
Returns will be sent by the buyer to the Hong Kong address provided by Yotoon.net. After our verification, Yotoon.net will refund the original way to the buyer's original payment method. If the buyer pays with paypal, we will also use the original account of paypal for the refund. If the buyer pays via bank, we will also refund the same account from the original bank. 
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